Service Rates, Fees and Policies

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Monthly Garbage Rate:
$17.00 per month, includes 1X Weekly Pickup & SWDA Garbage Cart

  Residential Garbage Collection Rate Policy
  Bulky Pick Up Policy Guidelines

Extra Cart Rental: $5.00 per cart

 

Late Fees: Beginning October 1, 2008, SWDA Baldwin County will begin assessing a late fee to any outstanding balance carried by a residential account. View the policy.

Collections: A $10.00 late fee to be imposed on all collection accounts that become delinquent as defined by the following:

1. Payment of Monthly billed services for garbage collection and rental of garbage cart are not received and posted before the date stated on the billing under the heading, “LATE AFTER”:

a. Billed amount not received by due date, $10.00 added to account.

b. A $10.00 late fee will charged, each month, to any account showing an outstanding balance.

2. Payment of Quarterly billed services for garbage collection and rental of garbage cart are not received and posted before the date stated on the billing under the heading, ”LATE AFTER”:

a. Billed amount not received by due date, $10.00 added to account.

b. A $10.00 late fee will charged, each month, to any account showing an outstanding balance.

3. Payment of Annually billed services for garbage collection and rental of garbage cart are not received and posted before the date stated on the billing under the heading, “LATE AFTER”:

a. Billed amount not received by due date, $10.00 added to account.

b. A $10.00 late fee will be charged, each month, to any account showing an outstanding balance.

4. Payment of billed services for garbage collection and rental of garbage cart are not received causing repossession of garbage cart:

a. Past due amounts not received by stated date, garbage cart repossessed.

b. A $10.00 delivery fee will be charged to any account requiring re-delivery of repossessed garbage cart.

Waiving of Late Fees: Late Fees as provided by this policy may be waived only as follows:

1. Customer Courtesy - A one-time ten dollar ($10.00) late fee waiver, per collection account, may be administratively waived by Accounting as a customer courtesy.

2. System Error - Late fee(s) of ($10.00) or more billed due to system error and/or system limitations may be administratively waived by Accounting with subsequent review and approval of the CEO.

3. Administrative (Other) - Late fee(s) of ($10.00) or more may be administratively waived for accounts with good historical payment history due to extenuating circumstances as deemed necessary by Accounting and/or Deputy Officers with subsequent review and approval of the CEO.

4. SWDA Baldwin County Waiver - The Solid Waste Disposal Authority of Baldwin County, AL, Inc. reserves the right to waive any late fees for any reason as it determines appropriate.